Privacy Policy for spurt plus

1 Introduction

spurt plus operates an online gaming platform accessible at spurtplus.app and through the spurt plus mobile application. This Privacy Policy explains how we collect, process, store, and protect personal information provided by users — referred to as "you" or "the player" — when you register an account or use any part of the spurt plus service.

By creating a spurt plus account and using the platform, you consent to the data practices described in this policy. If you do not agree with these practices, please do not register an account or continue using the service.

This policy is written to be clear and readable. If you have questions about any section, you are welcome to contact us at the email address shown in the sidebar before registering.

2 Data We Collect

spurt plus collects the following categories of personal information:

We do not collect credit card numbers, cryptocurrency wallet addresses, or any financial data beyond what is needed to process PHP transactions through supported e-wallets and bank channels.

3 How We Use Your Data

spurt plus uses your personal information for the following purposes:

• Account management — to create and maintain your registered account, process login requests via OTP, and manage your account preferences.
• Transaction processing — to handle deposits and withdrawals in Philippine Peso through GCash, Maya, and bank transfer channels.
• Identity verification — to verify your age (21+) and identity as required before withdrawals and where required by our obligations.
• Fraud prevention and security — to detect irregular activity, protect against unauthorised account access, and maintain platform integrity.
• Platform improvement — to understand how the platform is used and improve the experience for Filipino players.
• Communication — to send account notifications, OTP codes, and service-related updates. We do not send unsolicited marketing messages without your consent.
• Responsible gaming — to monitor usage patterns that may indicate problem gaming behaviour and to enforce self-exclusion when requested.

We process your data only for the purposes listed above. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.

4 Data Sharing

spurt plus does not sell your personal information to third parties. We share data only in the following limited circumstances:

• Payment processors — we share the minimum necessary transaction data with GCash, Maya, and bank partners to process your PHP deposits and withdrawals.
• Identity verification providers — KYC documents may be processed by a third-party verification service operating under confidentiality obligations.
• Technology and hosting providers — platform infrastructure providers that process data on our behalf under contractual data protection obligations.
• Legal requirements — where we are required by law, court order, or regulatory authority to disclose information.

All third parties who receive personal data from spurt plus are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific service they provide to us.

5 Data Retention

spurt plus retains your personal data for as long as your account is active and for a reasonable period thereafter as required for legal, compliance, and operational purposes. Specific retention periods include:

• Account and identity data is retained for the duration of the account relationship and for a minimum period after account closure as required by applicable rules.
• Transaction records are retained to support dispute resolution, anti-money laundering compliance, and financial record-keeping obligations.
• Technical and usage data is retained for a shorter period sufficient for security monitoring and platform improvement purposes.

When data is no longer required for any of these purposes, it is securely deleted or anonymised in a way that cannot be reversed.

6 Security Measures

spurt plus applies the following technical and organisational measures to protect your personal data:

• SSL encryption — all data in transit between your device and the spurt plus platform is encrypted using SSL/TLS.
• OTP verification — account login and sensitive actions require one-time password confirmation sent to your registered mobile number.
• Access controls — internal access to personal data is restricted to staff who need it to carry out their role and is logged for audit purposes.
• Secure storage — account data and KYC documents are stored in secured systems with access restrictions and monitoring in place.

Despite these measures, no online platform can guarantee absolute security. You are responsible for keeping your account password confidential and for not sharing your OTP codes with anyone. If you suspect unauthorised access to your account, contact spurt plus support immediately.

7 Your Data Rights

Under the Philippines Data Privacy Act of 2012 (RA 10173), you have the following rights regarding your personal data held by spurt plus:

To exercise any of these rights, contact spurt plus support at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.

8 Cookies and Tracking

spurt plus uses cookies and similar technologies to support platform functionality and improve the user experience. Cookies used by spurt plus fall into the following categories:

• Strictly necessary cookies — required for the platform to function, including session management and security features. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and previous session data to make your experience smoother.
• Analytics cookies — help us understand how the platform is used so we can improve it. Data collected is aggregated and does not identify individual users.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may affect your ability to use the platform correctly. spurt plus does not use third-party advertising cookies or behavioural tracking for external advertising purposes.

9 Minors

spurt plus is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you believe a minor has registered an account or submitted personal data to spurt plus, please contact us immediately at [email protected] and we will investigate and take appropriate action, including account closure and data deletion where applicable.

Age verification is part of our KYC process and is required before withdrawals are processed. We take our responsibility to prevent underage gaming seriously.

10 Changes to This Policy

spurt plus may update this Privacy Policy from time to time. When changes are made, the revised policy will be published at spurtplus.app/privacy-policy with an updated effective date at the top of the page.

For significant changes that affect how your data is used, registered account holders will be notified through the platform or via their registered contact details. Continued use of spurt plus after the effective date of any update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so you are always aware of how your data is being handled.